Sign In With Apple Support

Are you having problems signing in or do not see your purchases shared across your devices?

If you are using an account created with UK VPN please see below.

When first using Sign In With Apple you can choose to either hide your email address or share your email address. If you choose to hide your email address Apple will allocate you an email address like this: abc123xyz@privaterelay.appleid.com and you must always use Sign in With Apple or this email address to login.

Incorrect subscription date:

Please check the email address displayed in the app is the same across all devices – it must be identical.

If it displays a private email address such as abc123xyz@privaterelay.appleid.com then please always use Sign In With Apple to login to other devices and our website. If you sign in using your normal email address then you will not see your purchases or subscription. If this happens, simply log out and then use Sign In With Apple to login.

Sign in with Apple and Android / Windows apps:

If you created an account using a private email address and want to sign in on a Android or Windows device:

  • Visit www.flowvpn.com/client and Sign In With Apple
  • Set a password for your account
  • Use the displayed email address and password to login on Windows or Android devices.

UK VPN Apps

Our UK VPN apps use a different Sign In With Apple system to our other apps. If you have a UK VPN account and want to log in to FlowVPN or one of our other apps please do the following:

  • Visit www.flowvpn.com/client and use the UK VPN Sign In With Apple link
  • Set a password for your account
  • Use the email address displayed in your account to login on any of our apps.

If you have a FlowVPN app and would like to log in to UK VPN then please do the following:

  • Visit www.flowvpn.com/client and Sign In With Apple
  • Set a password for your account
  • Use the email address displayed in your account to login on any of our apps.

Need more help?

Our friendly support team is available 24/7 here. Please let us know your account email address (this maybe a private email address) so we can access your account.